Effective Date: 01-01-2025
At Nirmal Laundromat, accessible from nirmallaundromat.com, we prioritize the privacy of our customers. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.
1. Information We Collect
We may collect the following types of information from our customers:
- Personal Information: Name, phone number, email address, and physical address.
- Service Details: Order history, garment details, and special instructions provided by customers.
- Payment Information: Payment method details (e.g., UPI, credit card), as required to process transactions.
- Website Usage Data: IP address, browser type, and interactions with our website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your laundry and dry cleaning orders.
- To communicate with you regarding your orders, offers, and updates.
- To enhance our website functionality and user experience.
- To comply with legal obligations, such as tax reporting and dispute resolution.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party partners assisting with payment processing, delivery, or IT support.
- Legal Authorities: When required by law or to protect our rights.
4. Cookies and Website Tracking
We use cookies to improve your browsing experience on our website. Cookies help us:
- Remember your preferences and past interactions.
- Track website usage data for analytics and performance optimization.
You can disable cookies in your browser settings; however, some website features may not function properly.
5. Data Security
We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. These include:
- Secure payment gateways for processing transactions.
- Encrypted storage of sensitive information.
- Regular security audits and updates.
6. Retention of Data
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, data will be securely deleted or anonymized.
7. Your Rights
As a customer, you have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for data usage, where applicable.
- Request the deletion of your data, subject to legal obligations.
To exercise these rights, please contact us using the information below.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the revised date noted.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Phone: +91-9711111364
- Email: nirmallaundromat@gmail.com
- Address: Shop No. LGF 40B, Raheja Mall, Badshahpur Sohna Rd Hwy, D1 Block, Sector 47, Gurugram, Haryana 122001
By using our website or services, you acknowledge that you have read and agree to this Privacy Policy.
Thank you for trusting Nirmal Laundromat!